Everything You Need To Know About Salesforce Industries
- November 18, 2022
- 9 minutes
Salesforce Industries (formerly Vlocity) has recently become a new buzzword in the Salesforce ecosystem. Vlocity’s acquisition by Salesforce was recently completed. The first thing that comes to mind is, “What is Salesforce Vlocity, and how can it assist Salesforce Developer?” With the acquisition of Vlocity in 2020, Salesforce was able to provide Salesforce Industries with both the core platform and specific industry models, procedures, and solutions. Vlocity was a first because it provided businesses with an industry-specific architecture structure.
Vlocity: What is it?
Global conglomerates in a few industries can take advantage of the industry-specific solutions, mobile software, and omnichannel processes offered by Salesforce Vlocity, a component of the Salesforce Platform. Certain industries have the advantage of using a combined package in one location, thanks to Salesforce’s all-encompassing solutions and Vlocity’s in-depth industry expertise.
On top of Salesforce, Vlocity was known to develop industry-specific CRM solutions for cloud and mobile use; Communications, media and entertainment, Insurance and financial services, health, energy and utilities, and specifically government and nonprofits are all examples of these industries. Salesforce was able to include Vlocity’s industry-specific CRMs in its existing products, which are referred to as Salesforce Industries, as a result of the transaction. Let’s better understand Salesforce Industries & learn more about it.
Also Read: 3 Challenges The Finance Industry Should Overcome In Salesforce Implementation
Salesforce Industries: What is it?
Salesforce Vlocity is a mobile software and industry-specific solution provider that delivers digital, omnichannel processes to the world’s largest companies in various industries. It is built natively on the Salesforce Platform. Certain industries have the advantage of using a combined package in one location, thanks to Salesforce’s all-encompassing solutions and Vlocity’s in-depth industry expertise.
Vlocity, a tech startup officially acquired by Salesforce, is now known as Salesforce Industries. Vlocity, a relatively new cloud expert, has accumulated extensive technical expertise in six distinct industries: communications, Insurance, government, health care, media and entertainment, and utilities. The communication, media, public sector, and utility and energy cloud are among the most prominent and widely used Salesforce Industries clouds. These clouds each deal with a different industry.
Which Industry Area does get profited from Vlocity?
Salesforce gained an advantage over new vertical solutions after acquiring Vlocity. Twelve current industry veils of mist gain ground in the Vlocity applications. These out-of-the-box solutions speak the industry’s language and extend the existing Salesforce data model. Salesforce Industries began shortly after Vlocity was acquired. Vlocity makes it easier for these businesses to start by making more vertical solutions and expanding the Salesforce Data Model already in place. In addition, it offers individualized solutions to businesses that have a deeper comprehension of their respective sectors.
The following are examples of industry clouds that are frequently used:
1. Public Sector Solutions:
With flexible, secure e-government tools that support both sides of the service counter, Public Sector Solutions transforms the delivery of public services. Public sector solutions digitalizes public sector services like permitting ,licensing and inspections for government employees and volunteers. A data model, business logic, and OmniStudio components from Public Sector Solutions simplify government procedures. It equips governments for a future of digital innovation in service to constituents and enables agencies to work more efficiently.
Respond to crises, process license, and permit applications, conduct inspections and assessments, manage social programs, or distribute grants. Transform data into insights for more effective constituent outcomes and more effective operations.
2. Communication cloud:
Businesses have significantly shifted to communication clouds due to the increased demands placed on digital and mobile channels to serve customers. Sales representatives use the communication cloud to digitally interact with customers, manage contracts and quotes, and order and deliver services from a single platform.
3. Financial cloud:
The banking, wealth management, and insurance industries can benefit from these clouds’ efficiency and support. It enables the financial and Insurance industries to view every aspect of a customer from a single platform. They can even use a single platform to run multiple operations in different divisions, which helps increase productivity.
4. Media cloud:
Users have been heavily influenced by digital media and entertainment since the pandemic’s onset, influencing their consumer behaviors as they wish more commercial operations would take place digitally, allowing them to explore various options from a single location. Organizations receive all the necessary tools and applications from launching subscription services and managing orders, quotes, and contracts in an agile manner.
Businesses are adopting the media cloud to improve their digital media presence in response to this demand. It speeds up the development and publication of subscription bundles by service providers. In addition, the media cloud’s AI enables businesses to better and more thoroughly comprehend their customers, enabling them to provide them with more individualized solutions.
What is the Procedure for Integrating Vlocity?
As Vlocity is built on the Salesforce Platform, the partnership made it simpler for developers to use Salesforce automation tools and coding languages for velocity integration into Salesforce data and provide industry-specific solutions. Developers can create solutions tailored to the industry’s needs and each cloud using Omnistudio. In addition, to enhance the reusability feature and reduce complexity, development, and integration can be performed using Omnistudio solutions or by reaching Vlocity Integration Practices from Lightning Web Components.
Using Salesforce Flows and other automation solutions, Omnistudio is a click-based component system that can quickly build solutions. Even though it is a click-and-point tool, no developer can use it. To work with Omnistudio for Vlocity, certain certifications are required. Let’s find out what those certifications in the industry are.
What is the Certification offered by Salesforce Industries?
Vlocity is a huge platform, so it needs skilled professionals to make solutions and help industries that need them. By earning Certification with any or all of the industry’s certifications, individuals can become certified professionals and work on developing Vlocity solutions. It is possible to obtain the following certifications as industry certifications:
1. Credential for Salesforce Certified OmniStudio Consultants: It is for Trailblazers who have worked in customer-facing roles consulting on cloud application development with OmniStudio tools.
2. Credential for Salesforce Certified Omnistudio Developer: It is for Trailblazers who have developed cloud applications using OmniStudio declarative development tools and know how to do so.
3. Credential for Salesforce Certified Industries CPQ Developer: It is for Trailblazers who have developed configure, price, and quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds that are CPQ-related.
In conclusion, Vlocity made a breakthrough by providing businesses with an industry-specific architectural foundation. The company’s shift to industry-specific solutions, which are simpler to customize and quicker for users to adopt, was marked by its acquisition by Salesforce. For faster digital transformation, businesses can use the existing Salesforce Industry clouds, which offer a stable instance with reusable solutions and a flexible data model.
GetOnCRM Solutions is a well-known Salesforce CRM Silver consulting partner. Providing industry-specific CRM solutions for public sectors and all other kinds of industries.