Industry: Financial Services

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  • Referral Management System
  • Healthcare
  • Referral Management System
  • Healthcare

Smart, Seamless, Scalable: Reinventing Behavioral Health Referrals

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Automated intake and smart routing

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Real-time availability and self-service

0 %

Preference-based matching and updates
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  • Agentforce
  • Software & Technology Services
  • Agentforce
  • Software & Technology Services

Smart Salesforce CRM Agent: Driving 24/7 Engagement, 60% More Leads & Fewer Missed Inquiries

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increase in qualified leads captured via website

0 +

meetings auto-scheduled within the first month

0 24/7

availability reduced missed inquiries by 70%
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  • AgentforceSales CloudService Cloud
  • ManufacturingRetail
  • AgentforceSales CloudService Cloud
  • ManufacturingRetail

How Salesforce and Agentforce Transformed Customer Support for a Leading Manufacturing Brand

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Increase in customer query resolution speed via automated agent responses

0 %

Reduction in manual support workload through intelligent self-service capabilities

0 %

Improvement in customer engagement with personalized product recommendations
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