Author

Dhyey Dodiya

A builder of connected systems, Dhyey crafts data-first experiences with Salesforce Data Cloud. As a Software Engineer, he bridges technical depth with business clarity to unlock smarter CRM ecosystems.

A Complete Guide to Salesforce Data Cloud: Implementation, Features, Benefits

A Complete Guide to Salesforce Data Cloud: Implementation, Features, Benefits

April 18, 2025

Driving Personalized Experience with Data Cloud Using Salesforce

Driving Personalized Experience with Data Cloud Using Salesforce

April 8, 2025

How CDPs Are Shaping The Future Of Healthcare Experiences

How CDPs Are Shaping The Future Of Healthcare Experiences

June 18, 2024

Make The Most Of Customer Data With Salesforce Data Cloud And CDP

Make The Most Of Customer Data With Salesforce Data Cloud And CDP

January 3, 2023

Case Studies

How Salesforce and Agentforce Transformed Customer Support for a Leading Manufacturing Brand

Increase in customer query resolution speed via automated agent responses

Reduction in manual support workload through intelligent self-service capabilities

Improvement in customer engagement with personalized product recommendations

Cost Optimization While Maintaining Workflow Integrity: Healthcare Partner’s Transition to Salesforce PRM

Increase in Partner Engagement after transitioning

Reduction in administrative overhead for user management

Consistency in user experience during the transition

How GetOnCRM And Salesforce Empowered A Leading University To Rethink Student Engagement And Administration Efficiency

Increase in Enrollment Process Efficiency

Improvement in Lead Conversion Rates

Increase in Student Engagement after Integration