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Category: Retail

Retail’s Big Leap Forward With Generative AI And Enhanced CX

In an era where technology and consumer expectations evolve at lightning speed, the retail industry stands at the cusp of a revolutionary transformation. The National Retail Federation’s 2024 conference shed light on this transformation, emphasizing the role of Generative AI and enhanced...

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Enhancing Retailers’ Success in the Omnichannel Era through Salesforce

Retail is extremely competitive, so businesses must always find ways to stay ahead. One notable development in retail has been omnichannel shopping experience transformation – this approach seamlessly links online and offline channels and provides customers with a cohesive...

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