Nowadays, every type of business demands a feasible platform to help them integrate with the trending and potential customers’ needs in the evolving era of cloud computing. Regarding one of the major features, CRM, the market has been dominated by Salesforce. It is said to be one...

Sales and revenue generation are at the core of every business. However, in addition to that, building customer relationships is also important. That is exactly why businesses use CRM tools. Regarding CRM, Salesforce is one of the most preferred options. In recent times, more and more...

Customer satisfaction is the most pivotal aspect when considering a business’ strategies. Accepting the values and considering their suggestion is the most appropriate way to encircle your business with profit. Therefore, the key competitive perspective of an organization should...

The Salesforce CRM platform is an extensive tool suite that supports different operational departments. Like all other departments, the Salesforce CRM also supports the functions of the Sales department of an organization. Every business organization is related to sales, directly or...

FMCG becomes an altogether different challenge when it comes to executing an automation system for field forces is concerned. When dealing with a massive distributor network, a huge amount of products to be delivered, it is obvious to involve a huge number of sales forces. On such...

Both Sales Cloud and the Service Cloud are the essential modules of Salesforce. Service Cloud emphasizes on the cases and the services. It helps the companies to sell their products as well as services. Sales Cloud is the module that allows the companies to emphasize potential lead...