The Salesforce CRM platform is an extensive tool suite that supports different operational departments. Like all other departments, the Salesforce CRM also supports the functions of the Sales department of an organization. Every business organization is related to sales, directly or...

FMCG becomes an altogether different challenge when it comes to executing an automation system for field forces is concerned. When dealing with a massive distributor network, a huge amount of products to be delivered, it is obvious to involve a huge number of sales forces. On such...

Both Sales Cloud and the Service Cloud are the essential modules of Salesforce. Service Cloud emphasizes on the cases and the services. It helps the companies to sell their products as well as services. Sales Cloud is the module that allows the companies to emphasize potential lead...