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Blog
Innovating with Agentforce: The Story Behind Our TDX Hackathon Win
Minkesh Patel
May 27, 2025
Case Studies
Agentforce
Sales Cloud
Service Cloud
Manufacturing
Retail
Agentforce
Sales Cloud
Service Cloud
Manufacturing
Retail
How Salesforce and Agentforce Transformed Customer Support for a Leading Manufacturing Brand
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Increase in customer query resolution speed via automated agent responses
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Reduction in manual support workload through intelligent self-service capabilities
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Improvement in customer engagement with personalized product recommendations
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Service Cloud
Healthcare
Service Cloud
Healthcare
Cost Optimization While Maintaining Workflow Integrity: Healthcare Partner’s Transition to Salesforce PRM
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Increase in Partner Engagement after transitioning
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Reduction in administrative overhead for user management
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Consistency in user experience during the transition
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Marketing Cloud
Sales Cloud
Service Cloud
Education
Marketing Cloud
Sales Cloud
Service Cloud
Education
How GetOnCRM And Salesforce Empowered A Leading University To Rethink Student Engagement And Administration Efficiency
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Increase in Enrollment Process Efficiency
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Improvement in Lead Conversion Rates
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Increase in Student Engagement after Integration
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