Salesforce FSL & Marketing Cloud Implementation For On-Demand Commercial Cleaning Company

Objective

Our client provides cleaning and maintenance services to a variety of commercial, residential, and trade customers. These services are carried out by their service partner.

For any service, the customer first connects with our client directly, and then our client will dispatch a service partner to do the job. These Service Partners go to the location and finish the job.

Requirement

After an order is received from the mobile app these orders are dispatched to the service partner according to service partner availability. Service Partner receives these appointments on Field Service Lightning Mobile App and performs their job according to assigned service appointments.

Solution & Approach

Our certified team of Salesforce experts did some brainstorming and came up with the solutions to overcome the challenges:

Key Benefits

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