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Case Studies

  • Agentforce
  • Software & Technology Services
  • Agentforce
  • Software & Technology Services

Smart Salesforce CRM Agent: Driving 24/7 Engagement, 60% More Leads & Fewer Missed Inquiries

0 %

increase in qualified leads captured via website

0 +

meetings auto-scheduled within the first month

0 24/7

availability reduced missed inquiries by 70%
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  • AgentforceSales CloudService Cloud
  • ManufacturingRetail
  • AgentforceSales CloudService Cloud
  • ManufacturingRetail

How Salesforce and Agentforce Transformed Customer Support for a Leading Manufacturing Brand

0 %

Increase in customer query resolution speed via automated agent responses

0 %

Reduction in manual support workload through intelligent self-service capabilities

0 %

Improvement in customer engagement with personalized product recommendations
View Case Study
  • Service Cloud
  • Healthcare
  • Service Cloud
  • Healthcare

Cost Optimization While Maintaining Workflow Integrity: Healthcare Partner’s Transition to Salesforce PRM

0 %

Increase in Partner Engagement after transitioning

0 %

Reduction in administrative overhead for user management

0 %

Consistency in user experience during the transition
View Case Study

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