Top Salesforce Products That Can Transform Your Business
Salesforce has become a buzz word in the world of business. The CRM-based functionalities offered by Salesforce helps in enhancing the marketing operations of businesses and growing their sales. It enables businesses to serve customers better and enhance customer satisfaction, thereby driving more success. Several Salesforce products help in bringing effective transformations for businesses. Some of the best Salesforce products are listed below.
Sales Cloud
Salesforce Sales Cloud is one of the most popular CRM tools that enables businesses to explore new and innovative ways of selling their products and services to customers. It mainly deals with identifying, selling, as well as managing your target customers. By delivering customized buying experiences to the customers, Salesforce Sales Cloud implementation helps bring more loyal customers for your business. It helps in increasing your conversion rates and enables you to attain your sales goals efficiently.
Service Cloud
When it comes to the customer service application, Salesforce Service Cloud is the best option to choose from. It enables businesses to provide the required support to customers anytime and anywhere. It helps you to provide personalized support to customers through different channels such as live chat, phone, and email. With the aid of the communities, social service, knowledge bases, collaborations, and consoles of Salesforce Service Cloud, you can swiftly manage all the customer cases.
When it comes to the customer service application, Salesforce Service Cloud is the best option to choose from. It enables businesses to provide the required support to customers anytime and anywhere. It helps you to provide personalized support to customers through different channels such as live chat, phone, and email. With the aid of the communities, social service, knowledge bases, collaborations, and consoles of Salesforce Service Cloud, you can swiftly manage all the customer cases.
Community Cloud
When you want to build a community for all related to your business, Salesforce Community Cloud is the right choice. In addition to connecting with your business partners, customers, and employees, it allows you to connect with suppliers, vendors, agencies, and more. It helps in enhancing communications, collaborations, as well as sharing of data and files. It enables the customers of your business to find their answers conveniently without much hassle.
Salesforce Einstein
Salesforce Einstein helps collect huge volumes of data from various sources, analyze them, and identify meaningful patterns effectively. In the competitive landscape of today, it is especially beneficial for the sales managers of the business. Salesforce Einstein Analytics automates the tasks of sales managers and enables them to take proactive decisions for increased sales and revenues of your business.
Commerce Cloud
Salesforce commerce cloud has emerged as a leading solution for B2B as well as B2C companies. With unified and smart buying experiences, the platform enables businesses to enhance customer satisfaction effectively. It helps in maximizing the personalization of the customer experiences and proving them with the best.
App Cloud
App Cloud is yet another important Salesforce product that is beneficial for businesses. It is a blend of characteristics of desktop applications and web applications. While the desktop application is present on a single device at the user’s location, the web application is found at the remote servers. It helps increase the overall ROI of your business.
Marketing Cloud
Salesforce Marketing Cloud gathers all the information from different sources and provides you with a comprehensive look at target customers. The marketing automation platform is specially designed to enable marketers to send an appropriate message to the right customers at the right time.
It helps establish personalized and one-to-one communication with the customers to ensure better customer engagement and enhanced ROI. Building healthy relationships with customers and interacting effectively becomes easy with Salesforce Marketing Cloud.
Analytics Cloud
Analytics Cloud is another sought-after Salesforce product among the businesses. The Salesforce product allows businesses to perform data analysis over the private or public cloud. It ensures better data availability as well as accessibility for your business.
Winding Up
Different businesses have different requirements. Based on your business type, size, and operations, you can choose the best Salesforce product that matches your specific needs. With the right Salesforce product, improving your marketing ROI becomes easy.
Are you looking for Salesforce consulting partner? GetOnCRM Solutions is a global Salesforce silver consulting partner based in California (USA), with offices in Canada and India. At GetOnCRM Solutions, We help customers to get their CRM off the ground with a professional implementation process catered to their specific needs. Contact us for any Salesforce requirements.
